Why Choose
Stellar Cleaning Services
Owners Jana Machado and Alex Ferreira started Stellar Cleaning 16 years ago, and according to Jana when it comes to clean. . .it’s personal, because she likes things to be perfect, so that’s what she provides to her clients. She and Alex still do inspections of their employees’ work and have a check list system that helps their workers for final check before leaving the jobs scheduled.
“My standards are very high,” says Jana. “If I’m checking on a home, and it’s not to my level of expectation, I ask the team member who worked that home come back and clean it to my standards. I really think that’s what makes us different. I listen to my customer’s needs and pay close attention, and even sometimes show them what they need, that they didn’t even know. It’s a passion of mine to pay attention to the small details. I see things that people usually don’t, and I really love it when customers tell me that we cleaned something that others missed.”
Jana has taught her employees that it is all in the intricate details that draw attention to the care they’ve taken in cleaning the home. That’s why when Stellar Cleaning has cleaned your house, you’ll find beautiful tiny details like you do on a cruise or at a resort. Not only are the countertops sparkling, but the paper towels have a rose shape folded on their end, at Christmas it may be a Christmas tree and at Valentine’s Day it may be a heart. No matter the shape, the folding itself lets you know your home has been taken care of. Three things are particularly important to Jana, first she trains her employees to use the right products with the right surfaces and the right tools used for the job being done.
“Too often, I see housecleaners who have been trained to use the same product everywhere, but for example, an all-purpose cleaner may be ok for the countertop, but it will leave the mirror streaky,” says Jana. “So, the first lesson, I teach is you must use the right product and the right tools for the right surface for the job to be done right. We invest in high end products, like different mops to be used for different surfaces, and high-end vacuum cleaners.”
Next, she wants to see things organized and put away. Finally, she wants the place to smell clean. No overpowering from a scented product, but definitely a house should smell clean when you walk in the door. And she always checks the ceiling fans, the corners of the shower and the baseboards, as these are often areas missed by others.
“We make sure to clean what others miss,” says Jana. “Even what the homeowners will likely miss. One of the ways I make sure this is done, is I extensively train our workers to use a specific plan when cleaning a house. Either start top to bottom, or clockwise working your way outward, but always use the same pattern in a house every time. This is how you make sure you have done a thorough and consistent job.”
Although she and Alex have owned the business for years, Jana says about a year into it, she had an epiphany. She realized what a difference she makes in people’s lives with the important services she provides.
“Cleaning everything the right way became very important to me when I realized what a difference, we make in people’s lives with what we do,” says Jana. “Sometimes elderly people cannot physically vacuum their home or carry large loads of laundry to the washing machine. Full-time working moms don’t always have the time to organize their home. I know that our taking on that burden for them allows them to find the time to do what they weren’t able to do before.”
“My standards are very high,” says Jana. “If I’m checking on a home, and it’s not to my level of expectation, I ask the team member who worked that home come back and clean it to my standards. I really think that’s what makes us different. I listen to my customer’s needs and pay close attention, and even sometimes show them what they need, that they didn’t even know. It’s a passion of mine to pay attention to the small details. I see things that people usually don’t, and I really love it when customers tell me that we cleaned something that others missed.”
Jana has taught her employees that it is all in the intricate details that draw attention to the care they’ve taken in cleaning the home. That’s why when Stellar Cleaning has cleaned your house, you’ll find beautiful tiny details like you do on a cruise or at a resort. Not only are the countertops sparkling, but the paper towels have a rose shape folded on their end, at Christmas it may be a Christmas tree and at Valentine’s Day it may be a heart. No matter the shape, the folding itself lets you know your home has been taken care of. Three things are particularly important to Jana, first she trains her employees to use the right products with the right surfaces and the right tools used for the job being done.
“Too often, I see housecleaners who have been trained to use the same product everywhere, but for example, an all-purpose cleaner may be ok for the countertop, but it will leave the mirror streaky,” says Jana. “So, the first lesson, I teach is you must use the right product and the right tools for the right surface for the job to be done right. We invest in high end products, like different mops to be used for different surfaces, and high-end vacuum cleaners.”
Next, she wants to see things organized and put away. Finally, she wants the place to smell clean. No overpowering from a scented product, but definitely a house should smell clean when you walk in the door. And she always checks the ceiling fans, the corners of the shower and the baseboards, as these are often areas missed by others.
“We make sure to clean what others miss,” says Jana. “Even what the homeowners will likely miss. One of the ways I make sure this is done, is I extensively train our workers to use a specific plan when cleaning a house. Either start top to bottom, or clockwise working your way outward, but always use the same pattern in a house every time. This is how you make sure you have done a thorough and consistent job.”
Although she and Alex have owned the business for years, Jana says about a year into it, she had an epiphany. She realized what a difference she makes in people’s lives with the important services she provides.
“Cleaning everything the right way became very important to me when I realized what a difference, we make in people’s lives with what we do,” says Jana. “Sometimes elderly people cannot physically vacuum their home or carry large loads of laundry to the washing machine. Full-time working moms don’t always have the time to organize their home. I know that our taking on that burden for them allows them to find the time to do what they weren’t able to do before.”
I love to see the clients satisfaction with the work we perform for them. We provide more than a cleaning service, we provide the tranquility of quality time for our customers in their home and offices , because we take a way the burden of cleaning so they can have free time with their family and focus on their on well being. When they arrive home from a long day at work or when they receive their clients on their shiny clean office, it’s all about the end result and feeling about it.
We are a cleaning service that focus on the human side of the business, we really aim to built a positive relationship with our clients as they become part of our beloved Stellar family. I devote loyalty and care with the people that I serve.
We want them to feel and know that we really appreciate the opportunity and trust they put on us to take care of their most sacred places, their home and offices. We invest in the best tools for our cleaning projects, aways innovating in our field in the pursuit of perfection on the cleaning we provide.
I have worked in different fields, such as insurance company and construction. Back in 2008 when the market was having a turn, I had the opportunity to start the cleaning business, a field that there is much room to grow, I’ve always liked a clean and tidy home and why not help others have the same? With that in mind Stellar Cleaning was born, with a mission to serve and help others.
I love to see the clients satisfaction with the work we perform for them. We provide more than a cleaning service, we provide the tranquility of quality time for our customers in their home and offices , because we take a way the burden of cleaning so they can have free time with their family and focus on their on well being. When they arrive home from a long day at work or when they receive their clients on their shiny clean office, it’s all about the end result and feeling about it.
We are a cleaning service that focus on the human side of the business, we really aim to built a positive relationship with our clients as they become part of our beloved Stellar family. I devote loyalty and care with the people that I serve.
We want them to feel and know that we really appreciate the opportunity and trust they put on us to take care of their most sacred places, their home and offices. We invest in the best tools for our cleaning projects, aways innovating in our field in the pursuit of perfection on the cleaning we provide.
I have worked in different fields, such as insurance company and construction. Back in 2008 when the market was having a turn, I had the opportunity to start the cleaning business, a field that there is much room to grow, I’ve always liked a clean and tidy home and why not help others have the same? With that in mind Stellar Cleaning was born, with a mission to serve and help others.
About Stellar Cleaning Services
Serving Bonita Springs, Cape Coral, Fort Myers, Fort Myers Beach, Estero, Gateway, Naples and Pelican Preserve, Florida.
“My standards are very high,” says Janaina. “If I’m checking on a home, and it’s not to my level of perfection, I ask the cleaner who worked that home to please come back and clean it to my standards. I really think that’s what makes us different from other cleaning services. I listen to my customer’s needs and pay close attention, and even sometimes show them what they need, that they may not even know. It’s a passion of mine to pay attention to the smallest of details. I see things that people usually don’t, and I really love it when customers tell me that we cleaned something that others missed.” — Janaina Machado, Owner
“My standards are very high,” says Janaina. “If I’m checking on a home, and it’s not to my level of perfection, I ask the cleaner who worked that home to please come back and clean it to my standards. I really think that’s what makes us different from other cleaning services. I listen to my customer’s needs and pay close attention, and even sometimes show them what they need, that they may not even know. It’s a passion of mine to pay attention to the smallest of details. I see things that people usually don’t, and I really love it when customers tell me that we cleaned something that others missed.” — Janaina Machado, Owner
Call for an Appointment
239-848-6742
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